Removing the Plugin

Disable or fully remove the AI Manager plugin from a device.

Disabling the Plugin

Disabling the plugin can be done by switching the plugin off with the toggle switch on the Integrations tab.

Disable the plugin by switching the toggle off - this frees resources without removing the plugin

Switching off the plugin frees up resources. To remove or reinstall the plugin entirely, follow the steps below. Keep in mind that updating the Mediaserver will restore the AI Manager plugin if it was removed.

Uninstalling the AI Runtime

The AI Runtime is a hardware-specific engine that runs as a sub-process inside the AI Manager plugin. Remove the plugin to remove the whole AI Manager.

Remove the AI Runtime installation if the install is corrupted or a different acceleration library is needed.

Linux

The AI Runtime can be removed by deleting the folder, assuming default installation:

sudo rm -r /opt/networkoptix-metavms/mediaserver/var/nx_ai_manager/nxai_manager

Restarting the Mediaserver reinstalls the AI Runtime.

Windows

Remove the AI Runtime by deleting the folder from the Mediaserver directory (default installation path).

Stop the Mediaserver before deleting the files.

C:\Program Files\Network Optix\Nx Meta\MediaServer\plugins\nx_ai_manager_plugin\nxai_manager

Restarting the Mediaserver reinstalls the AI Runtime.

Removing the AI Manager Plugin

Removing the AI Manager Plugin can lead to the Mediaserver crashing if it is in use.

For added safety, disable the plugin on all devices on the server before removing it. This does not guarantee against crashes.

Linux

The only fully safe method is to stop the Mediaserver first:

sudo systemctl stop networkoptix-metavms-mediaserver.service

To remove the AI plugin from your Mediaserver, log in to the server console and execute the following command:

sudo rm -r /opt/networkoptix-metavms/mediaserver/var/nx_ai_manager/nxai_manager

Restart the Mediaserver if it was stopped:

sudo systemctl start networkoptix-metavms-mediaserver.service

Windows

The only fully safe method is to stop the Mediaserver first:

To remove the AI plugin from your Mediaserver, open the file explorer and remove the plugin directory for your installed Client:

C:\Program Files\Network Optix\Nx Meta\MediaServer\plugins\nx_ai_manager_plugin

Restart the Mediaserver if it was stopped.

Restarting the Mediaserver

After uninstalling the AI Manager Plugin and AI Manager, restart the Mediaserver for these changes to take effect.