> For the complete documentation index, see [llms.txt](https://nx.docs.scailable.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting.md).

# Support & Troubleshooting

- [How to get support](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/how-to-get-support.md): How to contact support and what information to gather beforehand.
- [Troubleshooting](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting.md): Troubleshooting the AI Manager
- [OS checks](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/os-checks.md): Verify internet, DNS, and other operating system prerequisites for the AI Manager.
- [System checks](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/system-checks.md): Things to check on the system if everything is running correctly, and how to check it.
- [Plugin checks](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/plugin-checks.md): Things to check if the plugin is running correctly, and how to check it.
- [Things to try](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/things-to-try.md): Things you can try to narrow down where the problem might be.
- [Collecting system information](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/collecting-system-information.md): Collect a log package from your server to send to Network Optix Support.
- [Controlling the server and the plugin](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/controlling-the-server-and-the-plugin.md): How to start and stop the server and the plugin.
- [Q\&A](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/q-and-a.md): Answers to common questions about the AI Manager plugin.