> For the complete documentation index, see [llms.txt](https://nx.docs.scailable.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nx.docs.scailable.net/ai-manager-v6.1.4/support-and-troubleshooting/troubleshooting/system-checks.md).

# System checks

## Is Nx Meta Version 6.0 or Later Installed <a href="#is-nx-meta-version-6.0-or-later-installed" id="is-nx-meta-version-6.0-or-later-installed"></a>

The AI Manager plugin requires Nx Meta 6.0 or later. Follow the instructions to [Install Server and Client](/ai-manager-v6.1.4/ai-manager-plugin/quick-start/install-server-and-client.md). Both the client and server programs are required, though the server can run on a different machine, and even a different OS, than the client. Typically the **server** is a computer connected to some **cameras** over the network, and the **client** can be installed on your **local workstation** or **laptop**.

If you are using another product, check the documentation for that product to ensure compatibility with AI Manager.

## Is the Storage Full <a href="#is-the-storage-full" id="is-the-storage-full"></a>

Check whether the disk has sufficient free space; the AI Manager does not work correctly when the system runs out of space.

## Is the Camera Working <a href="#is-the-camera-working" id="is-the-camera-working"></a>

Confirm images appear in the camera preview window. If not, check whether the camera's own control app shows images.

* If the camera is not working there, fix the camera input before continuing.
* If the camera works but is not visible in Nx Meta, fix the camera display in Nx Meta before continuing.

## Are the Necessary Drivers Installed: NVIDIA Orin Accelerated <a href="#nvidia-orin-accelerated" id="nvidia-orin-accelerated"></a>

If you're running on NVIDIA Orin - is a current version of [NVIDIA Jetpack](/ai-manager-v6.1.4/ai-accelerators-support/nvidia-support.md) installed?

## Are the Necessary Drivers Installed: Hailo Accelerated Devices <a href="#hailo-accelerated-devices" id="hailo-accelerated-devices"></a>

In order for the runtime using Hailo accelerators to work, the correct [Hailo Runtime](/ai-manager-v6.1.4/ai-accelerators-support/advanced/hailo-support.md) (**hailort**) needs to be installed. Currently, the AI Runtime supports Hailo driver version **4.17.0**. Ensure that the correct runtime is installed.

## Is the System Registered to a Cloud User <a href="#is-the-system-registered-to-a-cloud-user" id="is-the-system-registered-to-a-cloud-user"></a>

If the plugin is detected and you are greeted with this message:

<figure><img src="/files/H8sNzvx0wRm7I8hNnKAf" alt="Plugin message indicating the system is not connected to a cloud account"><figcaption><p>This message appears when the system is not connected to an Nx Cloud account</p></figcaption></figure>

The system is most likely not connected to a cloud account. If you do not have an Nx Cloud account yet, follow the steps at [Install Server and Client](/ai-manager-v6.1.4/ai-manager-plugin/quick-start/install-server-and-client.md). The plugin requires a system to be connected to the cloud account to work. To add your system to your cloud account, right click on your system in the left-hand pane and select the Cloud tab:

<figure><img src="/files/gbB90Z0DjCVXJx6hix0G" alt="System context menu showing the Cloud tab for connecting to an Nx Cloud account"><figcaption><p>Right-click your system and select the Cloud tab to connect it to your cloud account</p></figcaption></figure>