How to get support

To get support for the Nx AI Manager please use your Nx support contact.

You can also work through the troubleshooting steps to solve the problem yourself before contacting support.

Before contacting support

Have the following information ready; support will ask for it:

  1. OS version and architecture e.g. Ubuntu 22.04 x86_64 or Ubuntu 20.04 aarch64

  2. Nx plugin version visible in Camera Settings → Integrations → Nx AI Manager

  3. The sclblmod log file see Collecting system information for instructions on how to gather this

Support pages and community forums

Other support pages

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