How to get support
Before contacting support
Support pages and community forums
Other support pages
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To get support for the Nx AI Manager please use your Nx support contact.
You can also work through the troubleshooting steps to solve the problem yourself before contacting support.
Have the following information ready; support will ask for it:
OS version and architecture e.g. Ubuntu 22.04 x86_64 or Ubuntu 20.04 aarch64
Nx plugin version visible in Camera Settings → Integrations → Nx AI Manager
The sclblmod log file see Collecting system information for instructions on how to gather this
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