Nx AI Manager Documentation
  • Nx AI Manager plugin v4.4
  • Nx AI Manager
    • Get started with the NX AI Manager plugin
    • 1. Install Network Optix
    • 2. Install Nx AI Manager Plugin
    • 3. Configure the Nx AI Manager plugin
      • 3.1 Model Settings
      • 3.2 Model pipeline selection and configuration
      • 3.3 Model pipelines on multiple devices
    • 4. Other Network Optix Plugin Settings
    • 5. Manual Plugin Installation
    • 6. Removing the Nx AI Manager
    • 7. Advanced configuration
      • 7.1 Nx AI Manager Manual Installation
      • 7.2 External Post-processing
      • 7.3 External Pre-processing
      • 7.4 Training Loop
      • 7.5 Enable ini settings
  • Nx AI Cloud
    • Introduction
    • Registration and log-in
    • Deployment and device management
    • Upload your model
      • Normalization
    • Use your model
    • API Documentation
  • SUPPORT & TROUBLESHOOTING
    • How to get support
    • Troubleshooting
      • Plugin checks
      • OS checks
      • System checks
      • Things to try
      • Controlling the server and the plugin
      • Q&A
  • Videos
    • Howto videos
  • AI Accelerators Support
    • Introduction
    • Supported AI accelerators
    • Nvidia Support
    • OpenVino Support
    • Hailo Support
  • For Data Scientists
    • Introduction
    • About ONNX
    • Custom model creation
    • ONNX requirements
    • Importing models
      • From Edge Impulse
      • From Nota AI
      • From Teachable Machine
      • From Hugging Face
      • From Ultralytics
      • From PyTorch
      • From TensorFlow / TFLite
      • From Scikit-learn
      • Common Models
  • Miscellaneous
    • Nx AI Certification Test
    • Nx AI Manager on SCAiLX
    • Privacy policy
    • Support
    • End user license agreement
    • Nx cloud cookie statement
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On this page
  • Start the server
  • Restarting the server
  • Stopping the server
  • Starting the plugin
  • Stopping the plugin
  1. SUPPORT & TROUBLESHOOTING
  2. Troubleshooting

Controlling the server and the plugin

How to start and stop the server an the plugin.

PreviousThings to tryNextQ&A

Start the server

The mediaserver will usually be started automatically when the computer it is installed on is started.

However it also can be started manually from the command line with either of the following commands:

sudo service networkoptix-metavms-mediaserver start
sudo systemctl start networkoptix-metavms-mediaserver.service

Restarting the server

Restarting the server can be done on the command line too.

sudo service networkoptix-metavms-mediaserver restart
sudo systemctl restart networkoptix-metavms-mediaserver.service

But it can also be done on the built-in NX Meta Server web interface by accessing the webpage at port :7001 for instance, at https://localhost:7001/ or use the IP address for localhost https://127.0.0.1:7001/ or use your external IP address with the same port.

Stopping the server

Stopping the server on the command line is similar to starting and restarting.

sudo service networkoptix-metavms-mediaserver stop
sudo systemctl stop networkoptix-metavms-mediaserver.service

Starting the plugin

To start the plugin the plugin needs to be enabled by toggling the switch next to the title and then also enabling the 'Device Active' toggle that will then appear.

Stopping the plugin

Stopping the plugin when it is running can be done from within the Nx Client.

To stop the plugin all devices on a server need to be disabled by switching the 'Device Active' toggle to off.

The popup window showing that the plugin is disabled for this device
The popup window showing that the plugin is enabled for this device, but the device is not active.
The popup window showing that the plugin is enabled and the device is active.